How to create a credit memo for overpayment in quickbooks

How do I create a credit memo from an overpayment in QuickBooks?

How can we provide a credit memo to a customer from a past payed invoice; an invoice, that we opted not to print a memo on?
  1. Click the Customers menu.
  2. Choose to Create a Credit Memo.
  3. Select the name of the Customer: Job.
  4. Enter the credit memo details.
  5. Click Save and Close.

How do you create credit memo in QuickBooks?

Here’s how to create a credit memo in QBO:
  1. Click the Plus (+) icon and select Credit Memo.
  2. Choose the customer name.
  3. Enter the Credit Memo Date.
  4. Fill in the necessary information.
  5. Click Save and close.

How do I record an overpayment refund in QuickBooks?

Refunding Client Overpayments
  1. Click on Banking from the menu bar.
  2. Choose Write Checks.
  3. Choose the Bank Account where funds should be taken out from.
  4. In the expenses tab, choose Accounts Receivable from the Account column.
  5. Enter the refund amount.
  6. In the Customer: Job column, choose the customer name.
  7. Click on Save & Close.

How do I correct an overpayment of a customer in QuickBooks?

How do I clear an overpayment on an invoice?
  1. Open the credit memo you want to use for the refund.
  2. Click Refund at the top of the window.
  3. Make sure all the information on the check is correct. Caution: Leave Accounts Receivable as the account in the detail area of the refund check.
  4. Click OK.

How do you record overpayment in accounting?

Use a credit balance adjustment to apply the overpayment as a payment to subsequent invoices. Use a negative invoice charge to apply the overpayment as a credit to a future invoice. Return funds to the customer and do not record any credit balance or negative invoice credit in Zuora.

How do I handle a customer overpayment in QuickBooks online?

Handle a customer credit or overpayment in QuickBooks Online
  1. Option 1: Apply the credit to an invoice. Apply the credit to an invoice you already created.
  2. Option 2: Refund the customer for the overpayment. If your customer overpaid you on accident, you can give them a refund.
  3. Option 3: Record the overpayment as a tip.
  4. More time on your business, less time on your books.

Is keeping an overpayment theft?

So, there’s nothing criminal if you legitimately didn’t realize that a company overpaid you — though you still need to give back money you didn’t earn. If you knowingly keep money that you know should not have been sent to you, you are committing theft by deception.

How do you issue check for overpayment in QuickBooks online?

Here’s how to enter the check:
  1. Open your QBO account, then select Check from the New (+) icon.
  2. Pick the customer’s name under the Payee section.
  3. Under Category select Accounts Receivable, then enter the overpaid amount.
  4. Save the check.

How do I handle overpayments in QuickBooks desktop?

How do I process an overpayment of an invoice in QB Desktop 2019 for Mac?
  1. Select + New.
  2. Select Receive payment or Receive invoice payment.
  3. Select the customer, then the credit, and the invoice.
  4. Select Save and New or Save and Close.