How to reset xfinity flex box

Why is my Xfinity flex box not working?

If you’re having trouble activating your Flex streaming TV Box, the most common solution is to restart it by reconnecting your USB-C power cord and HDMI cable to both the Flex streaming TV Box and TV. … You can also try to connect with a wired Ethernet cable to check if the issue is with your WiFi connection.

How do I reset my Xfinity box to factory settings?

Using the Restore Default option
  1. Hold the power button of your cable box. …
  2. Now open the User Settings by pressing on the Power and Menu buttons together on your remote.
  3. Press the Up and Down arrow together to find the Restore Defaults option.
  4. Click on the Right button and then press OK to start the resetting process.

How do I reboot my Xfinity?

Open the Xfinity My Account app (available on Apple and Android devices). Scroll down and select the Internet tile. Select your modem, then select Restart this device (which can take up to seven minutes).

How do I get to my Comcast flex settings?

Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or center of directional pad) to go to the Settings menu.

Why does my Xfinity Flex keep disconnecting?

Your Xfinity getting disconnected often can be a cause of loose cable. Check if the cables are intact. If you find them loose, try slightly twisting them and check if the connection is restored. … Also, check for some potential damage to the cable or if the insulation tape has come out.

How do you reset a set top box?

What does blinking blue light mean on Comcast box?

WPS pairing mode
The flashing blue light on your Xfinity router indicates WPS pairing mode. It means that the router is looking to establish a secure connection with a wireless device. Then, it automatically changes to steady white light, indicating a protected link between the gateway and another device.

How do I reset my flex box?

  1. Ensure the device is currently powered on.
  2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time.
  3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option.
  4. Press ‘OK’ – this should cycle the equipment to perform a factory reset.

How do I reboot my cable box?

To reboot, unplug the cable box from the power, either from the back of the box or from the power outlet on your wall or power strip, for approximately 30 seconds, and then plug it back in. This will begin the boot-up process.

Does Xfinity flex give you local channels?

Local broadcast channels are free, but you can’t get them with Flex.

Is Xfinity Flex really free?

The Flex comes at no cost with an Xfinity internet package. Xfinity Internet customers can order one for free and pay $5 a month for each additional box. (Xfinity TV and TV/internet customers aren’t eligible for this offer, since their package includes the X1 platform.)

What does it mean when your Xfinity box is blinking green?

What Does the Blinking Green Light on Xfinity Modem Mean? … If your Xfinity box is blinking green, it means that the internet connection is unstable. Furthermore, there could be a problem with the server or with the connection you’re receiving.

Why is my Xfinity flex stuck on welcome screen?

If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device.

Is Netflix free with Xfinity Flex?

It’s two amazing services for the price of one. With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. … All included for no extra cost – no strings attached.

Do I have to return Xfinity Flex?

You must return your Xfinity Flex streaming TV Boxes upon the end of your Flex service. If you’re an Xfinity TV customer, you aren’t eligible for Flex. Internet Essentials, Prepaid Internet and Bulk customers aren’t eligible at this time.

Is Hulu free with Xfinity Flex?

It comes free with Xfinity Internet for customers without TV service. … It includes a streaming box and a voice remote. Existing Hulu + Live TV customers can access their programming from within Flex’s existing Hulu app by saying “Hulu” into their Xfinity Voice Remote.

What comes free with Xfinity Flex?

Xfinity Flex comes with an Internet-connected, 4K UHD streaming TV device, the award-winning Xfinity Voice Remote, a redesigned guide, and more than 10,000 free movies and TV shows. Free movies and TV shows, plus, the ability to rent and purchase thousands more.

What does Xfinity Flex include?

Xfinity Flex lets you easily access all your favorite apps and networks, including Netflix, Disney+, Hulu, Prime Video, Paramount+, Spotify, HBO Max and more. You also have access to over 10,000 free shows and movies, including 200 channels, from free apps like XUMO, Tubi and Pluto.

Why is xfinity charging me for Netflix?

We provide Comcast billing for your Netflix charges as a convenience. … At the end of the trial or promotion, the charge will reflect the price of your Netflix subscription package. Please see for a summary of your Netflix account status, plan and charges.

Is Xfinity Flex a modem?

Xfinity Flex is delivered to an IP client device and supported by Comcast’s voice remote. Those customers now have the option to connect Flex to a retail-bought cable modem. Comcast introduced Xfinity Flex in March 2019 as a $5 per month add-on.

Is Peacock free with Xfinity?

Peacock Premium is included for no additional cost for all Xfinity Flex customers and Xfinity X1 and video customers who have a subscription to Xfinity Internet or Digital Starter TV, or equivalent, or above. Peacock Premium has a $4.99/month value. No strings attached.

How do I get my Comcast bill lowered?

Here are five easy ways to lower your Xfinity bill: Choose a TV package with fewer channels. Lower your internet speed. Stop going over your data cap.

1-year minimum term contract required.
  1. Trim your TV channels. …
  2. Reduce your internet speed. …
  3. Limit your data usage. …
  4. Ditch the rental equipment. …
  5. Negotiate a lower cost.