How to find out who an inmate is calling

Can inmates call whoever they want?

Inmates are allowed to make outgoing calls only, and under no circumstances are incoming calls allowed. The normal method of calling is by collect call (cell phones cannot receive collect calls). Inmates can also use pre-paid phone accounts setup through third party vendors.

Are inmate phone calls recorded?

Nearly all prisons record and monitor inmate phone calls, just as they also inspect every letter, postcard, and any other item coming into or going out of the prison. … This practice of monitoring and recording your phone calls with an inmate is generally accepted as legal.

Who can listen to jail phone calls?

When a person is in jail, he or she wants to talk to his family, loved ones and his or her attorney. Under Penal Code § 851.5, an arrestee is permitted three local phone calls within a three hour period after being booked.

Can prisoners talk online?

ConnectNetwork’s Messaging service lets you send electronic messages to inmates in just a few simple steps. It all happens from your computer or mobile device. Then, depending on the facility, your inmate will be able to view your message, print it, or respond electronically!

How many calls does an inmate get a day?

Inmates are allowed up to 10 nominated personal numbers (family and friends) and three legal numbers (solicitors). The recommended maximum call duration is six minutes for local personal calls and 10 minutes for legal calls and international personal calls.

Can inmates call everyday?

As for privacy—there’s none. All calls are recorded and monitored by the prison officials. Prisoners get to spend 300 minutes on calls every month. In some correctional facilities, the warden can approve additional minutes if there’s a family emergency, but this rarely happens.

Are video calls monitored in jail?

Inmates have almost no expectations of privacy, and nearly all prisons in the U.S. record the phone and video calls of their inmates — even if it’s not disclosed at the beginning of each call. Prosecutors and investigators are known to listen back to recordings in case an inmate incriminates themselves on a call.

How much is a jail call per minute?

The Federal Communications Commission (FCC) capped the cost of out-of-state phone calls from both prisons and jails at about 21 cents a minute; The FCC capped many of the abusive fees that providers used to extract extra profits from consumers; and.

Are you allowed to have phones in jail?

In most jurisdictions, prison inmates are forbidden from possessing mobile phones due to their ability to communicate with the outside world and other security issues. Mobile phones are one of the most smuggled items into prisons.

Can you FaceTime inmates?

Mainstream video-calling services like Skype and FaceTime are free, of course, but they’re rarely available to inmates. One reason that the video-calling services in jails cost money is that the companies providing the software also typically provide hardware, which are generally locked-down touchscreen kiosks.

What is Jail video visitation?

Video visitation is the use of videoconferencing and/or analog CCTV systems and software to allow inmates and visitors to visit at a distance as opposed to face-to-face. It allows people with a computer, internet, webcam, and credit card to communicate with inmates at select jails.

What is HomeWAV app?

The HomeWAV Mobile App Redefines Video Visitation Convenience and Accessibility. HomeWAV web-based video visitation already plays an important role in helping family members and friends stay connected with their loved ones who are incarcerated.

How do jail video calls work?

After you begin your visit, the system will wait until the inmate, prisoner, or detainee is also logged into their kiosk. Once both parties are present, the visit will begin. The visit will end automatically when time runs out. … It is the visitor and inmate/prisoner/detainee’s responsibility to be on time for visits.

How much does HomeWAV cost per minute?

Users pay per minute to communicate with an incarcerated loved one. The fees and services are set independently by each corrections facility, but most fees are between 10 and 30 cents per minute depending on the service provided.

Where is HomeWAV located?

Saint Louis, MO
Company Description: Homewav, LLC is located in Saint Louis, MO, United States and is part of the Wired and Wireless Telecommunications Carriers Industry.

How do I contact HomeWAV?

Receiving a call from an inmate is incredibly simple. When an incarcerated loved one logs into the HomeWAV kiosk, you’ll get a push notification, and their call requests will pop up on your screen similar to a regular phone call.

How much is a video call on HomeWAV?

Each of our facilities have their own pricing rates. Please call 844-394-6639 to find out the rate for a specific jail. Video calls for most facilities range from 10-50 cents per minute. It is free to set up an account.

Can you send pictures on HomeWAV?

Simply, log into your account and upload or snap your two images under the “YOUR ACCOUNT” tab. If you are using a mobile device, you will want to go to the “Account” selection on the bottom right of your main screen. … That will bring you to your “Photos” page, where you can snap or upload new pictures to your account.

What is Talk to Me funds on HomeWAV?

When a visitor adds funds to the “Inmate Homewav Fund Account”, the funds immediately become the property of the inmate and can be used to call whomever they wish. … Because “Talk to Me Funds” are the property of the visitor, they are refundable to the visitor and transferable.

How do I get my money back from HomeWAV?

All refund requests must be sent from the email of the registered user, and are subject to a $7.50 processing fee. Refunds are at the discretion of Home WAV. For all refund requests please email us at

What does pending connections mean on HomeWAV?

This occurs because either the inmate is still pending approval from the jail or your request for an account was disapproved by the facility. You can always contact HomeWAV at 844-394-6639 for assistance to find out the situation on your account and how it can be resolved. 2 out of 4 found this helpful.