How to create castlebranch account

How do I create a CastleBranch account?

To set up your CastleBranch “myCB” Account go to: and follow steps below. 1) Click on Place Order. 3) Read through information on next page and click the box “I have read this information” then “Click to Continue”.

How do I log into CastleBranch?

Select the blue “Sign In” button from the upper right corner of your window. Enter your current username and password. Submit this information by selecting “Sign In” and enter into your account.

How do I find my CastleBranch username?

I am a returning user, and I forgot my user name/password.

Your CastleBranch user name is the email address you entered during the order process. If you are locked out of your account due to excessive failed attempts to log in, click here to submit an email request forassistance with your account settings.

Is CastleBranch free?

The CastleBranch service is student-funded, and there is no cost to your school or department.

How long is CastleBranch good for?

Occupational therapy students will be required to purchase an account via, the fall of their third year, and renew annually up until their 5th or 6th year.

Who uses CastleBranch?

CastleBranch has been facilitating background screening services for colleges and universities since 1997, and students from more than half of the nation’s colleges and universities use CastleBranch to help them achieve their goals during school and into their careers.

What shows up on a CastleBranch background check?

A series of identifiers, including all or some combination of the following, were used in reporting these records: name, date of birth, address, relationship, race, and social security number. Criminal records generally do not include a social security number.

How long does it take to clear a background check?

Most background checks can be completed between three days to one week. FBI checks usually take around 30 days. Although some instant background checks are available, these rely on databases that can be incomplete or inaccurate.

What is a CastleBranch background check?

Personal Use Background Checks allow members of the general public to see their personal background check information as it would appear to employers or others with access to their report. To order a background check for your personal use, please indicate which package you would like below and click Submit.

What causes a red flag on a background check?

Inconsistency in Experience or Education

One of the most common red flags on a background check is inconsistency. Your potential employee might make up facts about their education, job experience, or the positions and duties they had to make themselves more appealing to you and your company.

How far back does Castlebranch background checks go?

We can go back further than 7 years. There are some state agencies and courthouses though that only allow access to records within the past 7 years. Basically it comes down to if the information is reported to us, we will report it to you (unless otherwise specified).

How long does it take CastleBranch to approve documents?

Order typically will take approximately 3-5 business days to complete; however, may take as many as 7-10 business days to complete depending upon volume of orders received.

What is a social security alert on a background check?

A social security trace report is the first step in a background check. It verifies a provider or individual’s social security number and matches it to names — such as maiden names or possible aliases — addresses, and dates of birth associated with their record.

How do I contact CastleBranch?

Chat with us through your myCB account or call our User Experience Specialists at 888.723. 4263. For help with your Administrator Portal, you can call our Customer Experience Specialists at 888.723.

Can I delete my CastleBranch account?

TERM/RIGHT TO DELETE, SUSPEND, OR TERMINATE ACCOUNT/RETENTION OF INFORMATION: CastleBranch, in its sole and absolute discretion, may delete, suspend, disable access, content or other materials, or terminate Your Account or Your access to or right to use the System (including, without limitation, the Website), in whole

How long are background checks valid?

A good rule of thumb for the validity of a background check could be 2 to 5 years but again, there are certain circumstances when re-screening may be necessary.

How do I download CastleBranch?

How do I upload to CastleBranch?

Email to your personal email address. From your email, save the attachment to your hard drive or flash drive. Sign into your CastleBranch account, locate the saved PDF file, and upload directly to the requirement.

How do you get a compliance report on CastleBranch?

1) Log in to your profile 2) Click on Document Center 3) Select My Documents Page 2 4) To the right a list will open; click on the folder name associated with your clinical requirements: 5) Further to the right a list of documents you have uploaded to your requirements will appear.

What is a compliance tracker?

CB Compliance Tracker is a convenient online management tool that eliminates the administrative burden of managing paper records. Replaces manual/paper process with intuitive, efficient automation that reduces the security risk of sending via faxes, emails, etc.

What is CastleBranch bridges?

The CB Bridges™ platform acts as your hub for managing important milestones and requirements throughout your education and clinical experience. It allows you to collaborate with your school and clinical facilities in one central location.

What is CastleBranch compliance tracker?

CB Compliance Tracker digitally organizes and manages students’ CastleBranch-reviewed compliance documents, such as background checks, medicine tests, fingerprints, verifications, and immunizations, so that: Students can view and submit their requirements all in one place.